Dortch on Business Intelligence

"Business Intelligence" (or "BI") is like chicken soup -- everyone has their own idea of the best recipe for success, and there's room for many more than one right answer or approach. But all of the good ones focus less on which tools or technologies an organization uses, and more on how an organization can best define, measure, maintain, and increase its own specific intelligence, in terms of dealing effectively with clients, employees, partners, and prospects.

Some of the Vendors that Get It:

SAP -- because of their dominance in Enterprise Resource Planning (ERP) and related areas, and because many of their users are some of the savviest managers of IT and information I've met.

Pentaho, JasperSoft, OpenBI, and SQLstream -- because they are doing innovative, effective things in BI with open source foundations, making BI more affordable and accessible to more people, and building interesting partner ecosystems.

More coming soon...stay tuned!

More Dortch on Business Intelligence:

The Supply Chain as Crucible for IT and Information Management Best Practices:
A recent column on what supply chain visibility and optimization efforts are teaching leading companies about how best to manage their IT and information resources. (Link will open in a new window or tab.)

"Business Intelligence in Action" -- My blog at focused on real-life BI solutions and best practices, where your reactions and comments are welcome!

Real-Time BI: a recent ebizQ post about SQLstream and its clever and interesting approach to making real-time business intelligence a reality, using open source technologies and business-focused features and processes. Check it out here (in its own window or tab).

A Warehouse Full of Intelligence?: A recent ebizQ post about how one company improved operational efficiency, customer satisfaction and business intelligence with a warehouse management system, and what we can learn from their experiences -- even those of us without warehouses of our own! Check it out here (in its own window or tab, to make it easy for you to return to this location.)
More SaaS = More Business Intelligence: I've recently posted a blog entry on software as a service (SaaS) and the intelligent business, in which I argue that resistance to SaaS is inevitable and offer some supporting data and recommendations, here. (Link will open in new window or tab.)

What Really Matters in 2009 (and Beyond): If organizations are going to survive the current economic meltdown, let alone thrive beyond it, they're going to have to do two things really well -- listen to stakeholders, and talk to stakeholders. See my blog entry on this critical subject at ebizQ here (in a separate window or tab).

Collaboration and Better Business Intelligence: Further discussion of how collaboration can make for more intelligent businesses, based in part on a chat I had with some senior folks at IBM's Lotus software group. Read all about it at ebizQ here (in a separate window or tab).

Effective Collaboration: The "Three Ls:"
Yet another ebizQ blog entry on collaboration and business intelligence, in which I argue that collaboration efforts focused on listening, learning, and leverage can make for more intelligent businesses. Check this one out here (yes, in a separate window or tab).

More to come soon -- feel free to write me at if you've got suggestions, or BI-related challenges with which I might help you. (No charge for an initial telephone or e-mail discussion, of course!)